Issues
| Issue | Resolution |
| Unable To Download Chart (timed out) | Use a WiFi connection to download charts. If WiFi connection is good then try re-synching with iTunes on your Mac or PC. |
| Chart view scrolls back to position after 10 seconds | "Pos. Icon Loc" is "Ctr" or "Offset" in the "Settings" in the Chart view. |
| Can't find a specific chart in a selected region | In the event two regions enabled via the "Add More Charts To Main Menu" contain the same chart, only the first region where the chart occurs will list the specific chart. So either unselect the region or revert to a previous region to find a specific chart. |
| Position cannot be determined | Make sure "Airplane Mode" in "Settings" is "OFF" as it disables not only the cell and WiFi connection, but also disables GPS reception for all apps. Do be sure that "Location Services" is "ON". For users concerned with roaming charges, just be sure that "General" "Network" "Data Roaming" is "OFF" in "Settings". |
| Compass not accurate | The compass is easily interfered with by external forces including the angle of the device. The position icon orientation, compass banner, and course up use the device compass. In order to instead use COG (Course Over Ground), set "HDG:" to "OFF" in the "Instruments" "Setup". |
| Problems with NOAA charts | Contact NOAA: NOAA |
| Problems with X-Traverse account or charts | Contact X-Traverse support: email |
| Problems with Apps | Troubleshooting apps purchased from the App Store |